Updated on June 4, 2021 by Andrew Smith
About The Client
ETNA Products is a specialty lubricant manufacturer specializing in customizing products for their customers. Size: 30 Employees, 5 are remote sales reps.
Challenge
- Highly regulated network security
- Secure E-mail Service
- Extremely reliable system with low down-time
- Consistent remote access
- Auditor / regulatory compliance
- Find and implement reliable CRM platform
- Comprehensive disaster recovery plan
Solution
- Installed enterprise class firewall. Separated network, worked with staff to implement policies / procedures to keep data secure.
- Implemented monitoring of all devices so we can detect small issues before they become big problems
- Virtualized servers and setup redundant server roles where if one server were to fail all services will remain up and running
- Through extensive research helped client pick best CRM then worked with client and vendor to implement on established timeline
Results
- Much faster network
- Significantly lower downtime
- Reliable and secure access to information remotely
- Lower costs
- High staff awareness of security and protocols
- Increased productivity
- Higher staff morale