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About The Client

ETNA Products is a specialty lubricant manufacturer specializing in customizing products for their customers. Size: 30 Employees, 5 are remote sales reps.


  • Highly regulated network security
  • Secure E-mail Service
  • Extremely reliable system with low down-time
  • Consistent remote access
  • Auditor / regulatory compliance
  • Find and implement reliable CRM platform
  • Comprehensive disaster recovery plan


  • Installed enterprise class firewall. Separated network, worked with staff to implement policies / procedures to keep data secure.
  • Implemented monitoring of all devices so we can detect small issues before they become big problems
  • Virtualized servers and setup redundant server roles where if one server were to fail all services will remain up and running
  • Through extensive research helped client pick best CRM then worked with client and vendor to implement on established timeline


  • Much faster network
  • Significantly lower downtime
  • Reliable and secure access to information remotely
  • Lower costs
  • High staff awareness of security and protocols
  • Increased productivity
  • Higher staff morale

About The Author

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